FAQ

What freight information to provide?

Dimensions - An important factor in correctly quoting a shipment is the freight dimensions – length, width and height. These should be rounded to the next inch. Carriers rely on freight dimensions to predetermine the number of individual loads for a specific truck. Inaccurate freight dimensions will result in an adjustment from the carrier and may be costly.

Weight - This is another important factor in determining your freight quote. The Department of Transportation regulates the weight of trucks on the road and accurate freight weights allow carriers to manage their truck weights. An incorrect freight weight can result in a price adjustment.



What are oversized items or very heavy Freight Shipping?

Freight shipping is the process of transporting commodities, goods and cargo by truck, train, ship or plane. Items requiring extra space due to size, shape or weight may be subject to higher shipping rates. Freight shipping rates are calculated based on the dimensions, weight and other cargo-specific factors. Correct weights and measurements allow carriers to present you with affordable options that are best-suited for each load.



How to safeguard shipments with proper care and packaging?

To help protect your freight in transit, it’s important to crate or palletize your freight shipments. A standard pallet size is 40” x 48”. Proper packaging can help you save time and money. If shipments cannot be packaged, there are still options available based on the shipment’s weight and dimensions. Don't hesitate to ask a representative for advice or assistance.



Do you know the requirements of the shipment locations?

Be prepared to provide information about what origin and destination locations require, to help the carriers know what to expect at the pick up and deliver locations. (Do shipping points have loading docks or are liftgates required? Do you need any special equipment? etc.)



How to select delivery schedules especially for time-critical shipments?

All carrier’s transit times are best estimates. If your shipment needs a more definitive time window, you may need to select a guaranteed delivery option.